Customer Service & Contact Information

If you have any questions about our products, require assistance with your order, or wish to exercise your consumer rights, you may contact us at:

Email: service@tailorly.jp

Phone: +07093593106 Our customer service is available from Monday to Friday, 9:00 am to 6:00 pm CST.

Address: 東京都新宿区百人町二丁目13番13号J八ウ7208 (this is not a return address)

We aim to respond to all inquiries as quickly as possible, typically within 1–3 business days.

When contacting us regarding an order, please include one of the following to help us identify your purchase promptly:

  • Your order number, or

  • The email address used at checkout.

Providing this information will enable us to verify your order and offer timely support.

Your Vision, Our Mission – Let’s Achieve Great Things Together!

Whether you have questions, ideas, or special requests – we’re here to support you with expertise and dedication. Together, we’ll create exactly what you need!
1500+ Custom Designs
20,000 Satisfied Customers
10 Years of Success